Top Shelf is our full-service approach to the design process. It enables us to manage projects from initial concept through to completion, designing your home down to the final detail. 

It is our job to take care of the major and minute design details that turn a house into a home.

The Process



Prospecting Phase


Determining a client-designer fit is extremely important to anticipate successful outcomes of every design project. You will complete the intake questionnaire & book an introductory phone call. After that, we'll schedule a meeting at your home within the coming weeks. At that meeting I 



Programming Phase

This is where we get to know you and your desires — for your new space, that is.  We’ll ask you a number of relevant questions, inventory your existing furnishings, photograph your space, and discuss your project budget and timeline.

If needed, we will meet with your architect, and any other consultants involved, before beginning the next phase – Design Development.

To fully understand our clients goals & objectives, an in-person meeting uncovers design problems so we can propose a design solution. We take a detailed account of your goals for style, function, activities, equipment and furnishing. Although no design work is completed, a nominal fee applies that is credited toward your first flat design fee payment.



Design Development Phase

We develop new space plans, furniture plans, and color palettes, as well as select your new interior finishes such as paint, wallcovering, flooring, ceiling and window treatments, moldings, cabinetry and countertops. This is also the phase when any custom-designed pieces or treatments would be sketched for your review.

After we finish sourcing, we meet with you to review the plans and finish selections and make any refinements needed.

Then we finalize your design drawings and meet with you once more before starting the final detailing of your plans and ordering your furnishings, fixtures and equipment.

The Design Team develops conceptual layouts in 2D CAD and strategizes to resolve the design concerns based upon your budget, timeline & style. We research & source products for the entire project at off-site showrooms & face-to-face at our downtown studio. The result is a set of preliminary schematic package that you can download and send to tender with pre-qualified General Contractors.



Contract Documentation Phase

During the Construction Documentation phase it’s all about the details. We detail out all of your drawings so your contractor knows exactly what our design intent is and has accurate drawings to price out your job.

After you receive several contractor bids and their proposed timelines, we assist you in reviewing each to ensure accuracy and fair pricing.

We also draft and submit purchase orders for all of your equipment, interior finishes, and furnishings so items are received and ready to install before construction begins.

After a successful tender process, our Team creates 3D colour renditions and produces working drawings containing floor plans of space, lighting, electrical and fire-safety, interior elevations, detail drawings & sections, millwork shop drawings, & specifications. There are a few face-to-face design meetings at our downtown studio, and the result is a Project Binder with all your documentation.



Construction/Installation Phase

Designers live for the Construction Phase!  We get to see our ideas come to life and that smile on your face.  We stop by the job site frequently to oversee the sub-contractors and ensure work is progressing on schedule and as planned. We meet with you weekly to address any of your concerns.

Following construction, we coordinate the delivery and installation of your new furnishings, accessories and artwork. It’s like Christmas morning all over again!

Before we conclude our time together, we do a final walk-through with you and prepare a list of any remaining small items needing attention.  We also discuss the care and maintenance of all your new finishes, furnishings and equipment so you can enjoy them for many years and maintain their new appearance.

As we drive away, we are content knowing our collaboration has laid the foundation for you to live and work in a personalized space you never want to leave.